Frequently Asked Questions (FAQs)
RBS Travels offers a wide range of travel products and services, including flights, hotels, tours, cruises, car rentals, and travel insurance. We can also help with visa applications, travel documents, and other travel-related services.
You can make a booking through our website, by phone, or by visiting one of our offices. You will need to provide some basic information, such as your name, contact details, travel dates, and preferences. We will then check availability and provide you with a quote.
We accept various payment methods, including credit/debit cards, bank transfers, and other forms of electronic payment. We may require a deposit or full payment at the time of booking, depending on the type of travel product or service.
Cancellation fees may apply, depending on the time of cancellation and the type of travel product or service. We will try to minimize the fees and provide you with a refund if possible. Please refer to our cancellation policy for more information.
We highly recommend that you purchase travel insurance to protect against various risks, including cancellation, medical emergencies, and loss or theft of baggage. We can provide advice and assistance in purchasing travel insurance, but it is your responsibility to read the policy terms and conditions and make an informed decision.
Changes and amendments may be possible, subject to availability and other terms and conditions. Please contact us as soon as possible if you need to make a change to your booking.
We have a 24/7 customer support team that you can contact in case of any problems or emergencies during your trip. We will try to resolve the issue as soon as possible and provide you with assistance and advice.
The actual FAQs may vary depending on the specific time, occasion, location and situation.