Booking and Payment: A deposit or full payment may be required at the time of booking to secure the reservation. The balance payment must be made before the start of the trip. Payment methods may include credit/debit card, bank transfer, or other forms of electronic payment.

Cancellation and Refunds: Cancellation fees may apply depending on the time of cancellation. Refunds may be provided in certain cases, subject to cancellation fees and other terms and conditions. The terms and conditions may vary depending on the type of travel product or service.

Travel Documents: Passports, visas, health certificates, and other travel documents must be obtained by the passenger before travel. RBS Travels may provide assistance or advice, but it is the passenger’s responsibility to ensure that all necessary documents are obtained and up to date.

Travel Insurance: RBS Travels may recommend travel insurance to passengers to protect against various risks, including cancellation, medical emergencies, and loss or theft of baggage. It is the passenger’s responsibility to purchase the insurance and read the policy terms and conditions.

Changes and Amendments: RBS Travels reserves the right to make changes or amendments to the travel itinerary, accommodations, transportation, and other travel products or services. The passenger will be notified of any changes as soon as possible.

Liability and Responsibility: RBS Travels is not liable for any loss, injury, or damage caused by acts of nature, accidents, illness, or other unforeseeable circumstances. The passenger is responsible for their own health, safety, and behavior during the trip.

Complaints and Disputes: In case of any complaints or disputes, the passenger must notify RBS Travels as soon as possible. RBS Travels will try to resolve the issue to the satisfaction of both parties.